1. How is SpecialtyHealth different from other health care providers?
We practice utilizing evidence-based medicine. We have a unique product
developed to give the very best of medical care to our patients without
penalizing those providers that give this care by the use of deep discounts.
Because of our unique product, not only are we able to give the very
best of medical care to our patients, we do it with a significant savings
to the employers.
2. Do you see group health patients as well as workers compensation
Yes. Although we are primarily a workers compensation product,
a large portion of our workers compensation patients request that
their general health care be handled by SpecialtyHealth. As such, we
contract with many group health products to product care for general
3. What are your office hours?
We are a 24 x 7 clinic for our contracted workers compensation
clients. In other words, we are available to see our clients injured
workers 24 hours a day, 7 days a week. This enables our patients to
receive the very best in medical care without the expensive emergency
room visits. Our office hours for follow-up care and general health
care is Monday through Friday, 8:00 a.m. to 5:00 p.m. at our Reno location.
4. Since you see acute workers compensation injuries 24 x
7, do you complete the Nevada state C-4 forms on these patients?
Yes. ALL patients seen in our clinics, regardless of the day or time,
complete a C-4 form. ALL C-4 forms are signed, as required by Nevada
law, by one of our physicians.
5. Ive heard you utilize Certified Nurse Practitioners. Is
Yes. C-FNPs are utilized as primary health care providers. NPs
have extensive training, licensing requirements as well as the State
requirements of having a collaborating physician. Their collaborating
physician and our medical advisors carefully monitor ALL of their care.
SpecialtyHealth has also developed strict protocols for our NPs in providing
care to their patients. (Link to What is a NP?)
6. Ive heard that you do not take injured employees off work.
Is that true?
Yes and no. Medical-based evidence indicates that most injuries are
best treated by some activity. Also, our contracted employers are very
active in their employees well being and provide light duty assignments.
Therefore, in most cases, our health care providers will provide safe
limitations and the employers work with the injured employees to accommodate
these restrictions. We feel this is a win/win situation. The employee
is able to safely return to employment, recovery is assisted with this
safe activity, the employee remains gainfully employed and the employer
is able to keep his valued employee. There are, however, some circumstances
that medically require a patient to be completely off work.
7. Im curious. How can I, as an employer or TPA, begin to
utilize SpecialtyHealth for my injured workers?
As stated above, we contract with employers for our on-going workers
compensation care. With an MCO contract, the employer receives MANY
benefits beside our state-of-the art medical care. If you would like
further information regarding a contract, please ___________, an attached
link. Or, feel free to contact Specialty Health for a one-on-one discussion.
We also have available our Super Specialist Panel to assist employers
in those "difficult" or "stagnant" workers
compensation cases. These contracts are available either through an
MCO contract or as a separate contract. Again, you can investigate this
further by contacting Specialty Health.